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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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dj bacer

March 31, 2025

5  out of  5
rating by dj bacer
"Jay Gotta and Carly have been working with us for the past 15 years. The follow through and thoroughness is impeccable. With having over 20 policies, they are knowledgeable and seek answers, and if they question , they find a way to move forward. The communication is outstanding. HIGHLY recommend if trust, communication, integrity and follow through is important to you."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Heimbl

March 18, 2025

5  out of  5
rating by Heimbl
"I was referred to Jay and his team through a good friend of mine after moving to Bismarck in 2007. When you hear that customer service is a thing of the past, I’m here to tell you that it is not the case with Jay and his team. They constantly go the extra mile for our family! I appreciate the fact that they look at the totality of our needs and educate us on what is best for our situation. Top notch team who cares for their customers!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Jonathan Smith

February 25, 2025

5  out of  5
rating by Jonathan Smith
"Great people to work with. I have the best agent in the office"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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D T Nguyen

February 4, 2025

5  out of  5
rating by D T Nguyen
"I have been with Jay since 1989, that’s 36 years!! Jay and his staff have always been top notch. Jay and Carly are always looking out for my best interest. I could never break up with them. They really are, “Good Neighbors “!!!!!!!!!!!!!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Daren Schneider

January 30, 2025

5  out of  5
rating by Daren Schneider
"Started my first policy with Jay back in 2004 and it didn’t take me long to realize there are level to customer service and quality of your agent. I have never had a question/concern that Jay or Carle couldn’t answer for me I an efficient manner!! So your self a favor and reach out to them and get a quote and understanding of what is covered and how they have your back!!! Thanks for the 20+ years of great service!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Susan Wetch

July 24, 2023

5  out of  5
rating by Susan Wetch
"State Farm and Jay Gotta has been my insurance company for many years, Great service and great people to work with I've never had a bad experience."
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Roy Ogden

October 12, 2022

5  out of  5
rating by Roy Ogden
"Great Service"
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Amber Holznagel

August 7, 2022

5  out of  5
rating by Amber Holznagel
"Excellent service at this location."
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Jason Dallmann

July 24, 2022

5  out of  5
rating by Jason Dallmann
"Great insurance place to go through always very helpful in making sure your taken care of."
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John Winterberg

July 18, 2021

5  out of  5
rating by John Winterberg
"I've been with him for over 20 years"
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Robby Heupel

March 21, 2019

5  out of  5
rating by Robby Heupel
"Great customer service and support"